Eligibility Criteria for Refund:

• A request for a refund must be formally submitted within forty-eight (48) hours of the transactional purchase date ("refund request period").
• The consumer ("you" or "your") shall not have accessed or consumed in excess of twenty-five percent (25%) of the purchased course content.
• You shall not have attempted any form of assessment associated with the course material.
• You shall not have engaged in any activity that suggests multiple logins or attempts to circumvent the single-user access limitation, including but not limited to sharing login credentials.
• You provide genuine feedback on why you are requesting a refund, including specific reasons why you don't like the course or wish to continue with the course.

Procedure for Requesting Refunds:

To invoke this refund policy, you are required to contact our customer support team within the refund request period. Communication regarding refunds shall be directed to the designated support channel, with the inclusion of pertinent details such as the order identification number, the specific course title, and a succinct statement of the grounds for the refund claim.

Subsequent to the submission of a refund request, our team shall conduct an investigation into the usage activity associated with your account to verify compliance with the above-stated eligibility criteria. Should your request conform to these conditions, the academy shall effectuate a refund to your original payment method within a standard operational timeframe.

Non-Refundable Circumstances:

Please be advised that any engagement with the course content beyond the specified twenty-five percent (25%) threshold, any attempts at course assessments, or any detected violations of account security and access exclusivity will result in the forfeiture of your eligibility for a refund.

Refund Turnaround Time:

Any refund request can be processed and credited to the user's account within a maximum of 5-7 days. This timeframe is subject to holidays and the policies of the bank.

Effect of Refund:

The issuance of a refund shall automatically result in the termination of your enrollment in the respective course, and all granted access to the course materials shall be rescinded forthwith.

The academy reserves the unilateral right to amend, modify, or otherwise alter this refund policy at its sole discretion. Your continued patronage of the academy's services following any amendments to this policy shall constitute your acceptance thereof.